Yes, our Resident Services team is available Monday - Friday from 8:30 a.m. until 6:30 p.m. for maintenance requests. The phone number is 410-628-7700. Non-emergency maintenance requests can also be submitted through the Resident Portal. Call 410-769-7600 for emergency service after hours and weekends.
Maintenance will be available for lockouts Monday through Friday from 8:00 a.m. until 8:00 p.m. Call 410-628-7700. There will be no fee associated with this service. There will be a fee on Saturday, Sunday and legal holidays, a $35.00 charge will be added to your account. If the lockout occurs after 8:00 p.m. and before 8:00 a.m., the resident will need to call a locksmith and be responsible for the fees charged by the locksmith. If the locksmith changes the locks, the resident will need to supply the maintenance department with a key.
The leasing office is located at 1460-E Hadwick Drive, Essex, MD 21221.
I have lived in Kings Mills apartment for 39 years, will be 40 on May 1st. I enjoy living here because the maintenance staff is nice, kind and caring. When you put in a request for service, they come out within 1 or 2 days. I feel safe.